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Project Portfolio

Key 
Achievements

Synsera Consulting is proud to have contributed to significant programmes for some of the World's most recognised businesses

  • First UK Challenger Bank, Managed greenfield set-up of Commercial Banking capability, Managed the Bank’s launch, Developed Bank’s initial expansion plan – Metro Bank

  • Big 4 Consultancy integration, Managed the integration of Republic of Ireland business into UK&I business group, focused on Business Development, revenue recognition and systems – EY

  • Healthcare sector High Court Test Case ruling, Set-up and managed Programme to restructure business and mitigate a £30m Tier 1 VAT risk – Viapath

  • Healthcare company's largest Procurement (£35m), Rescued and delivered failing time critical Programme – Viapath

  • SaaS provider, Conducted integration design of Workforce, Risk, Compliance, Data and Shared Services solutions – RLDatix

  • SaaS provider, Contributed expert advice on cross-product and flagship product strategies, platform definition and strategic roadmap – RLDatix

  • Insurance post-acquisition Claims & Underwriting, Established new Product Management & Business Development capabilities – DXC Xchanging

  • Insurance Claims & Underwriting, Led the development of Bid Management and Customer Onboarding processes – DXC Xchanging

  • UK's Largest Bank Divestment – Corporate Banking, Programme managed Operating Model design, Requirements gathering, Shared services design, Service Transition plan – RBS

  • Global Bank’s Financial Stress Testing capability, Programme managed global operating model and technology capability design – HSBC

  • UK Bank's Market Risk Management, Managed the Operating Model design of next-gen capability – LBG

  • Investment Bank Restructure, Global Fixed Income Sales & Marketing Division, 350 revenue earners across 5 global regions, delivered 85% profits increase in 2 years – DrKW

  • US Investment Bank Acquisition, Wasserstein Parella, Managed merger of Fixed Income Front Office operations – DrKW

  • Merger of Bank of Tokyo & Tokyo Mitsubishi Bank, Managed merger of Fixed Income operations – TMI

Project Portfolio

A selection of some of the projects and activities we have performed over the last 20 years.

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Our experience spans Professional Services, Technology, Media, Healthcare, Financial Services, Banking (Investment, Corporate, Retail), Asset Management, and Insurance sectors.

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​We have successfully delivered engagements for Large corporate, Mid-market and Start-up companies.

Business Growth

  • Managed the set-up and launch of a UK Challenger Bank

  • Developed the branch expansion plan and set-up of a number of banking stores for a UK Challenger Bank

  • Managed the definition and implementation of best practice for Business Development function of a big 4 professional services firm 

  • Managed Operations of Financial Sales & Marketing business, £500mln budget, change and systems development portfolio

  • Set-up a business for the commercialisation of digital video streaming technology

  • Conceived, developed and sought first stage funding for an online media proposition

Digital Technology

  • Managed numerous Finance and straight through processing analysis and systems development projects

  • Managed the rollout and customisation of CRM system for big 4 professional services firm

  • Managed the configuration of a core banking system of a UK Challenger Bank

  • Managed change and systems development portfolio of a Capital Markets Trading & Sales business

  • Managed the procurement of a core market data and deal capture platform

  • Created and implemented operational and technology roadmaps to realise strategy, for Investment Bank

  • Project managed the optimization and implementation of CRM system in Republic of Ireland, for big 4 professional service firm

  • Managed market data systems and developed interfaces to core systems, for a number of Investment Banks

  • Rescued bespoke CRM development project and implementation, for Investment Bank

Finance

  • Managed £30mln organisation wide VAT risk mitigation programme

  • Managed £35mln equipment & consumables procurement programme

  • Performed financial due diligence on multi-million pound contracts

  • Developed Product Control function post-merger, for Investment Bank

  • Restructured and optimized global financial reporting structure, cost keys, and transfer pricing policies for Investment Bank

  • Performed financial analysis of global business unit to identify efficiencies and implemented a cost reduction programme for Investment Bank

  • Project managed the development of P&L and financial control tools, for a number of Investment Banks and financial institutions

  • Designed Management Accounts, Management Information, and P&L reporting systems, for a number of Investment Banks

  • Designed and implemented sales credits systems and performance management systems, for a number of Investment Banks

Merger

  • Managed the restructuring of global Capital Markets Sales & Marketing business group

  • Managed the merger and relocation of a UK Trading & Sales business – people, operations and systems

Operating Model

  • Managed the design & implementation of a global operating model for Capital Markets Sales

  • Managed current state analysis and the design of an operating model for a UK Commercial Banking divestment

  • Managed the analysis and design of an operating model for Global Stress Testing & developed enabling technology solutions

  • Managed the design & implementation of a new operating model for Market Risk & Risk Operations

Product Management

  • Provided expert advice on cross-product and flagship product strategies

  • Conducted high-level integration design of Workforce, Risk, Compliance, Data, and Shared Services solutions

  • Advised on Platform definition and strategic roadmap creation

  • Assessed technical viability of product propositions

  • Provided strategic leadership in AI, legacy data migrations, and product integrations.

  • Designed the complex features for flagship Workforce products

  • Led the evaluation and ground-up redesigned failing Workforce product

  • Defined and implemented best practices in new product development and design

  • Mentored Product Managers in strategy assessment and provided thought leadership for product design

  • Mentored Solutions Architects and Product Owners

  • Directed and mentored Product Managers in requirements gathering, user journey analysis, stakeholder engagement, and market analysis

  • Designed and implemented a new Product Management capability, defining roles, governance, RACI, and processes

  • Led the development of Bid Management and Customer Onboarding processes, embedding them into Salesforce

  • Guided the development of the Go-to-market strategy for the Data, Claims, and Underwriting product offerings

  • Guided the development of the Product Roadmaps

  • Mentored the Product Managers in their development and execution of their roles

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